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Customers

Practical technology for
real environments.

We work across business, technology and operations to help organizations move forward. Below are examples of platforms, services and digital environments we have helped build, improve and scale together with our customers.

Esko Patient Information System logo

Esko Patient Information System

The Solution

Esko Patient Information System

Customer Profile

Pepron has been Oulu University Hospital‘s partner in the development of Esko since 2017.

Zendesk Apps and Consultation on Customer Support for Oura Health logo

Zendesk Apps and Consultation on Customer Support for Oura Health

The Solution

Zendesk Apps and Consultation on Customer Support for Oura Health

Customer Profile

Pepron provided Zendesk apps and consultation on customer support for Oura Health.

Customer Support and Sales Tool for MedKit Finland logo

Customer Support and Sales Tool for MedKit Finland

The Solution

Customer Support and Sales Tool for MedKit Finland

Customer Profile

Pepron provided customer support and sales tool for MedKit Finland.

B2B Customer Support and Customer Support Portal for Ideal GRP logo

B2B Customer Support and Customer Support Portal for Ideal GRP

The Solution

B2B Customer Support and Customer Support Portal for Ideal GRP

Customer Profile

Pepron provided B2B customer support and customer support portal for Ideal GRP.

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B2B Customer Support and Project Management System for OpusCapita Solutions logo

B2B Customer Support and Project Management System for OpusCapita Solutions

The Solution

B2B Customer Support and Project Management System for OpusCapita Solutions

Customer Profile

Pepron provided B2B Customer support and project management system for OpusCapita Solutions.

Customer Service for Greip IP Solutions logo

Customer Service for Greip IP Solutions

The Solution

Customer Service for Greip IP Solutions

Customer Profile

Pepron provided customer support and customer support portal as well as a sales tool for Greip IP Solutions.

Jevelo Jewelry logo

Jevelo Jewelry

The Solution

Jevelo Jewelry

Customer Profile

Pepron has been Jevelo‘s partner in the development of Jevelo Jewelry design application.

Customer Service for QuietOn logo

Customer Service for QuietOn

The Solution

Customer Service for QuietOn

Customer Profile

Pepron provided Zendesk-based customer service solution for QuietOn that serves customers both in the EU and US.

Zendesk Consultation for Holvi logo

Zendesk Consultation for Holvi

The Solution

Zendesk Consultation for Holvi

Customer Profile

Pepron provided consultation on Zendesk for Holvi.

Maintenance followup solution for First Quantum Minerals logo

Maintenance followup solution for First Quantum Minerals

The Solution

Maintenance followup solution for First Quantum Minerals

Customer Profile

Pepron has been part of First Quantum’s P2P Maintenance Solution development.

Customer Service for Disturb logo

Customer Service for Disturb

The Solution

Customer Service for Disturb

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Disturb.

Second Line Customer Service for Kaleva logo

Second Line Customer Service for Kaleva

The Solution

Second Line Customer Service for Kaleva

Customer Profile

Pepron provided Zendesk-based second line customer sevice for Kaleva, which is integrated to the internal project management system.

Customer Service for Sports Center Hukka logo

Customer Service for Sports Center Hukka

The Solution

Customer Service for Sports Center Hukka

Customer Profile

Pepron provided Zendesk-based customer service solution for Hukka.

Customer Service Solution for Capricode Systems logo

Customer Service Solution for Capricode Systems

The Solution

Customer Service Solution for Capricode Systems

Customer Profile

Pepron provided Zendesk-based customer service solution for Capricode Systems.

Web Payment System Customer Service logo

Web Payment System Customer Service

The Solution

Web Payment System Customer Service

Customer Profile

Pepron provided Zendesk-based customer service solution for Checkout.

Customer Service for Dermosil logo

Customer Service for Dermosil

The Solution

Customer Service for Dermosil

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Dermosil.

Customer Service for Balmuir logo

Customer Service for Balmuir

The Solution

Customer Service for Balmuir

Customer Profile

Pepron provided Zendesk-based  multi-channel customer service solution with integrations to backend systems for Balmuir.

Customer Service for ACON logo

Customer Service for ACON

The Solution

Customer Service for ACON

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with webshop chat for ACON, which we have developed together to this day.

Customer Service and Complaint Management System for SAKA logo

Customer Service and Complaint Management System for SAKA

The Solution

Customer Service and Complaint Management System for SAKA

Customer Profile

Pepron provided customer service solution and complaint management system based on Zendesk for SAKA.

Customer Service for Veke logo

Customer Service for Veke

The Solution

Customer Service for Veke

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Veke.

Customer Service for Freska logo

Customer Service for Freska

The Solution

Customer Service for Freska

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Freska.

Customer Service and Sales Tool for Receptum logo

Customer Service and Sales Tool for Receptum

The Solution

Customer Service and Sales Tool for Receptum

Customer Profile

Pepron has been Receptum’s partner in developing customer service and sales tool based on Zendesk.

Customer Service for Gugguu logo

Customer Service for Gugguu

The Solution

Customer Service for Gugguu

Customer Profile

Pepron provided Zendesk-based multi-channel customer service solution with integrations to backend systems for Gugguu.

Customer Service and Lead Generation Tool for Puustelli logo

Customer Service and Lead Generation Tool for Puustelli

The Solution

Customer Service and Lead Generation Tool for Puustelli

Customer Profile

Pepron provided Zendesk-based B2C customer service solution and lead generation tool for Puustelli.

Trustworthy Customer Service for iHelp logo

Trustworthy Customer Service for iHelp

The Solution

Trustworthy Customer Service for iHelp

Customer Profile

Pepron built a customer service solution based on Zendesk for iHelp Finland Oy.

Safeobject Mobile App logo

Safeobject Mobile App

The Solution

Safeobject Mobile App

Customer Profile

Pepron has been a partner of Safeobject in the development of Safeobject mobile app.

Customer Support System for Sendanor logo

Customer Support System for Sendanor

The Solution

Customer Support System for Sendanor

Customer Profile

Pepron provided Zendesk-based customer support system for Sendanor.

Customer Service Solution for Novart logo

Customer Service Solution for Novart

The Solution

Customer Service Solution for Novart

Customer Profile

Pepron provided Zendesk-based customer service solution for Novart.

Online Fleamarket Customer Service logo

Online Fleamarket Customer Service

The Solution

Online Fleamarket Customer Service

Customer Profile

Pepron provided Zendesk-based customer service solution for Netflea.com.

Customer Service for Oulun Energia logo

Customer Service for Oulun Energia

The Solution

Customer Service for Oulun Energia

Customer Profile

Pepron provided Zendesk-based customer service solution for Oulun Energia.

Customer Service for Finbiosoft logo

Customer Service for Finbiosoft

The Solution

Customer Service for Finbiosoft

Customer Profile

Pepron has provided Zendesk-based customer service solution and Zendesk consultation for Finbiosoft since 2014.

Research Collaboration with Open University of the Netherlands logo

Research Collaboration with Open University of the Netherlands

The Solution

Research Collaboration with Open University of the Netherlands

Customer Profile

Pepron has been in a research collaboration with Open University of the Netherlands.

Customer Service for Haltian logo

Customer Service for Haltian

The Solution

Customer Service for Haltian

Customer Profile

Pepron provided Zendesk-based customer service solution for Haltian.

B2B Customer Service for Nokeval logo

B2B Customer Service for Nokeval

The Solution

B2B Customer Service for Nokeval

Customer Profile

Pepron has been Nokeval’s partner and provided Zendesk-based B2B customer service solution since 2014.

Customer Service and IT Help Center for Ouman logo

Customer Service and IT Help Center for Ouman

The Solution

Customer Service and IT Help Center for Ouman

Customer Profile

Pepron has been Ouman’s partner and provided Zendesk-based B2C customer service solution and IT Help Center since 2013.

Customer Service for PiiMega logo

Customer Service for PiiMega

The Solution

Customer Service for PiiMega

Customer Profile

Pepron provided Zendesk-based customer service solution with call center integration for PiiMega.

Customer Service and Internal IT Help Center for Lapti logo

Customer Service and Internal IT Help Center for Lapti

The Solution

Customer Service and Internal IT Help Center for Lapti

Customer Profile

Pepron provided Zendesk-based customer service solution and internal IT Help Center for Lapti.

CRM for Tosibox logo

CRM for Tosibox

The Solution

CRM for Tosibox

Customer Profile

Pepron helped Tosibox to find and implement the best CRM software for the company.

OpinTori logo

OpinTori

The Solution

OpinTori

Customer Profile

Pepron has been OSAO’s partner in the development of OpinTori digital counselling service.

Webshop Customer Service logo

Webshop Customer Service

The Solution

Webshop Customer Service

Customer Profile

Pepron provided Zendesk-based customer service solution for Metsola.

NexGolf logo

NexGolf

The Solution

NexGolf

Customer Profile

Pepron has been NexGolf’s partner in NexGolf and Teetime development since 2016.

Elisa Ring - Zendesk integration logo

Elisa Ring - Zendesk integration

The Solution

Elisa Ring - Zendesk integration

Customer Profile

Pepron has been implementing and delivering Elisa Ring – Zendesk integration since 2019.

Webshop Customer Service logo

Webshop Customer Service

The Solution

Webshop Customer Service

Customer Profile

Pepron provided Zendesk-based customer service solution for Lumise.

Money Mobility Suite logo

Money Mobility Suite

The Solution

Money Mobility Suite

Customer Profile

Pepron has been part of Mistral Mobile’s  Money Mobility Suite development in 2016.

Reveal Platform logo

Reveal Platform

The Solution

Reveal Platform

Customer Profile

Pepron has developed Reveal Platform for Sapotech in 2018.

Webshop Customer Service logo

Webshop Customer Service

The Solution

Webshop Customer Service

Customer Profile

Pepron provided Zendesk based Customer service for Alko in 2016.

Battery Portal logo

Battery Portal

The Solution

Battery Portal

Customer Profile

Pepron helped El-Kretsen to build a Battery Portal.

Smart Wi-Fi Platform logo

Smart Wi-Fi Platform

The Solution

Smart Wi-Fi Platform

Customer Profile

Pepron has been part of Domos Smart Wifi Platform development development since 2013.

Skippee logo

Skippee

The Solution

Skippee

Customer Profile

Pepron has been a partner for Pedihealth to develop Skippee.

Pohjoista Voimaa App logo

Pohjoista Voimaa App

The Solution

Pohjoista Voimaa App

Customer Profile

Pepron has been part of Oulun Energia’s Pohjoista Voimaa App development since 2016.

Omakastelli logo

Omakastelli

The Solution

Omakastelli

Customer Profile

Pepron has been partner for Kastelli to smooth customer service in Omakastelli.

Connect

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Choose the best way to reach us below.

Email connect@pepron.com
Phone +358 8 415 415 50

Terms of Use

These Terms of Use apply to the Pepron Oy website. The website and its content are protected by copyright laws and international treaties.

pepron.com and its associated logos are trademarks or registered trademarks of Pepron Oy.

Pepron Oy provides the website on an "as is" basis. Pepron Oy shall not be liable for any damages, loss of rights, or other harm caused by the material on the site, its modification, or the inability to use the site. Pepron Oy assumes no responsibility for any third-party websites or information accessed through links provided on this site.

By submitting unsolicited material to Pepron Oy via feedback forms or email, the user grants Pepron Oy the right to use and distribute the submitted material free of charge, unless otherwise agreed. Personal data submitted by the user will not be disclosed to third parties without consent.

Privacy Policy

Privacy Policy in accordance with the Finnish Data Protection Act (1050/2018) and the EU General Data Protection Regulation ("GDPR") (679/2016).

1. Data Controller
Name: Pepron Oy
Business ID: 2503736-0
Address: Oulu, Finland

2. Contact Person for Privacy Matters
Name: Janne Räsänen
Phone: +358 40 575 4595
Email: janne@pepron.com

3. Categories of Data Subjects
3.1) Persons who contact Pepron Oy via email or the website;
3.2) Persons included in Pepron Oy's customer, supplier, or partner registers;
3.3) Persons applying for jobs at Pepron Oy.

4. Categories of Personal Data
From the data subject groups mentioned in sections 3.1 – 3.3, we may collect basic contact information and any other information collected with consent. We may also collect device and user data (3.1), customer relationship data (3.2), and recruitment data (3.3).

5. Purpose of Processing Personal Data
The personal data may be processed for customer service, improving the customer experience, analytics, and fulfilling legal obligations.

6. Legal Basis for Processing
We process personal data based on consent, the performance of a contract, or compliance with a legal obligation.

7. Regular Sources of Data
Information is regularly collected directly from the individuals, through cookies, or via job applications.

8. Retention Period of Personal Data
We do not retain personal data for longer than is necessary considering the purpose of the processing.

9. Categories of Recipients of Personal Data
Recipients may include associated companies, cloud service providers, and third-party service providers (accounting, recruitment, marketing).

10. Regular Transfers of Data Outside the EU or EEA
Data may be transferred outside the EU/EEA strictly in accordance with the GDPR.

11. Rights of the Data Subject
You have the Right of Access, Right to Rectification and Erasure, Right to Restriction of Processing, Right to Object, Right to Data Portability, and Right to Withdraw Consent.

12. Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority (the Data Protection Ombudsman in Finland).

13. Mergers and Acquisitions
In the event of a merger or acquisition, the acquiring entity will gain access to the data, covered by a non-disclosure agreement.

14. Privacy Principles (Security)
Pepron Oy utilizes all reasonable physical, electronic, and administrative measures to protect personal data.

Cookie Policy

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